Business
ADA compliance experts offer tips to make cannabis websites accessible
For people with disabilities, being able to navigate a website is just as important as the accessibility to buildings that’s required under the Americans with Disabilities Act (ADA).
Signed into law more than 30 years ago, the ADA eliminates discrimination against people with disabilities in all public places, including office buildings, public transportation, schools and any other public place.
While there isn’t a law that specifically calls for company websites to comply with the (ADA), the expectation has developed over time in case law.
Andrea Golan, counsel with Denver-based cannabis law firm Vicente, said that courts are split over public-accommodation language, so it’s unclear whether websites truly fall under the ADA.
“California says websites are not subject to ADA, but other courts view it more broadly and find that websites are places of public accommodation,” Golan said.
Regardless of whether a cannabis business is in a state that enforces ADA compliance for websites, companies are at risk of being sued if their sites are not accessible to people with disabilities, said Liz Hartsel, a partner with Denver-based Fortis Law Partners.
“It’s not a matter of if you will get sued, it’s a matter of when,” Hartsel said. “It’s in your best interest as a business owner to make sure your website is ADA compliant. Most businesses don’t want barriers for people to access their websites and stores.”
Settlements widespread – but pose problems
Hartsel said that of the roughly 50 web-accessibility cases she’s seen in the past two years, all have settled without a trial.
If a lawsuit is filed against a business, the best course of action is to remediate the website to make it accessible immediately, she said.
“It’s extortion,” Hartsel said. “You tell your clients that it’s not worth their time to fight it. The question is: How do we get the settlement down to an amount the client can afford?”
It’s less costly to settle a lawsuit than it is to defend one, so most companies gravitate toward settlements, said Rob Thorpe, a partner with New York-based law firm Barclay Damon.
“The problem with that is the more settlements an attorney gets, the more inclined they are to pursue these lawsuits,” Thorpe said. “You’re fueling the fire when you settle.”
While some courts have dismissed ADA website claims as moot when the alleged violations have been remedied, other courts have held that ADA cases involving websites can never be moot because companies are constantly updating their websites.
Website updates
ADA compliance cases are not like those involving physical property, where the defendant can build a ramp to make an entrance accessible or invest in another one-time, permanent solution.
Any time a website is updated, the people updating it must ensure it remains in compliance with ADA guidelines – or the company could face another lawsuit.
“It is important to ensure that a company’s website is accessible now and remains accessible going forward,” Hartsel said.
If a company is sued for non-compliance, it’s faced with the choice between hiring an attorney to defend it or settling the case quickly at a cost of $7,500-$20,000, said Scott Piper, an attorney with the Harris Beach law firm in New York.
“A handful of firms, especially in New York state, will file 20 or 30 complaints at a time in the Southern and Eastern districts in New York, which are favorable for these kinds of cases,” said Piper, a labor and employment attorney. “Typically, they don’t have much interest in taking it to the mat. They file for a quick settlement.”
Piper said ensuring your website is accessible to people with disabilities is important for two reasons: to reach the most people you can, and to avoid litigation.
“From a business perspective, you want to make sure the maximum number of people can reach your website. You want more consumers, and you don’t want the reputation of not being consumer-friendly,” Piper said. “You also don’t want to get sued. Most business insurance does not cover lawsuits for this type of issue. Most of the time, it’s the business paying out of pocket.”
While it’s rare for the federal government to file a complaint for a noncompliant website, if it does bring some type of enforcement action against a company, regulators can seek civil damages of $5,000 for the first offense and $110,000 for the second offense, said Mukunda Shanbhag, an attorney with Bianchi & Brandt in Scottsdale, Arizona.
“Regulators are taking the issue of website access more seriously,” Shanbhag said. “It’s being seen more as an issue of access, like walking into a store. You get most of your information online now.”
Becoming compliant
Ensuring the website is accessible to all users, regardless of their abilities, requires understanding the needs of people with disabilities – as well as the technologies and techniques that can be used to make a website accessible – said Ben Stewart, director of web and SEO at PufCreativ, a marketing and brand-development agency in Denver focused on the cannabis industry.
“This is especially important within the cannabis industry, where many individuals rely on cannabis for its medical benefits,” Stewart said. “Many … are disabled and require an ADA-compliant website to learn about and purchase medical marijuana.”
Web accessibility means that websites, tools and technologies are designed to be accessible to people with disabilities, according to the World Wide Web Consortium, an international community that develops standards to ensure the long-term growth of the web.
Websites should be accessible to people with any disability, including auditory, cognitive, neurological, physical, speech and visual.
Long checklist
The checklist to creating an accessible website is long, said Pete Foytho, creative director and founder of Burlington, Vermont-based Clutch Creative Co.
“You have to make sure there are alternative ways to receive information,” Foytho said.
“If there are a lot of images, make sure they have alt tags so people can use a screen reader. If it’s a video, make sure there’s another way to access that information for people who are hearing- or vision-impaired.”
Issues web designers must solve include poor color contrast, which can make it difficult for people with limited vision or color blindness to read, and putting captions on videos so that hearing-impaired people can understand what is happening.
It’s also important to include text alternatives (alt text) on images so that people who are blind can understand the content and purpose of images such as charts, illustrations and photographs.
Screen readers convert digital text into audio to enable users with visual impairments to engage with a website, but if the web designer hasn’t included alt tags on the content, they are worthless.
“If there are a lot of images, make sure they have alt tags so people can use a screen reader,” Foytho said. “People might skip around with a screen reader, so you want to make sure if they hit ‘next’ that it goes to the right page. You need to make sure everything can be read in the order that makes sense.”
Using only color to differentiate information will make it difficult for people who are color blind to decipher the content, and mouse-only navigation will not let people who can’t use a mouse or trackpad to navigate content if they use keyboards to get around a website.
Online forms might be difficult for people to fill out if they don’t have things such as labels that screen readers can convey to users, including text that reads “credit card number” where the number should be entered or “error” to indicate that a field is missing or incorrect.
Website accessibility is a key component for any company, cannabis or otherwise, but many business owners aren’t aware that people with disabilities have trouble with navigating their sites.
“Very few of our cannabis clients ask us about ADA compliance,” Foytho said. “Cannabis clients are worried about their menu and making sure people can find their website so they can order. But accessibility should be a priority. No one is safe from liability.”
Source: https://mjbizdaily.com/how-to-make-cannabis-websites-ada-compliant/
Business
EU Pressure Builds on Google as Regulators Face Calls for Massive Fine Over Search Practices
A growing coalition of European industry groups is intensifying pressure on regulators to take decisive action against Google over allegations of unfair search practices that could reshape competition rules across the region’s digital economy.
Investigation Under Digital Markets Act Gains Momentum
The case is being examined by the European Commission under the European Union’s landmark Digital Markets Act (DMA), introduced to curb the dominance of major technology platforms and ensure fair competition.
Launched in March 2024, the investigation focuses on whether Google has been prioritising its own services in search results, potentially disadvantaging rival businesses that rely on online visibility to reach customers.
Industry Groups Demand Swift Action
Several prominent European organizations have jointly urged regulators to conclude the probe without further delay. They argue that prolonged investigations allow alleged anti-competitive practices to continue, putting European companies—especially startups—at a disadvantage.
Signatories include the European Publishers Council, the European Magazine Media Association, the European Tech Alliance, and EU Travel Tech.
In a joint statement, these groups warned that delays in enforcement are affecting innovation, profitability, and growth prospects for regional businesses competing in digital markets.
Google Denies Allegations
Google has rejected claims of bias, stating that its search algorithms are designed to deliver the most relevant and useful results to users. The company has also proposed adjustments to address regulatory concerns.
However, critics argue that these changes are insufficient and fail to address the core issue of market dominance.
Potential Billion-Euro Penalties
If found in violation of the DMA, Google could face significant financial penalties. Under EU rules, fines can reach a substantial percentage of a company’s global turnover, potentially amounting to billions of euros.
Regulators may also impose corrective measures requiring changes to business practices, which could have long-term implications for how digital platforms operate in Europe.
Wider Implications for Big Tech
The case highlights ongoing tensions between European regulators and major U.S. technology firms. In recent years, the EU has taken a more aggressive stance in enforcing competition laws, aiming to create a level playing field for local businesses.
A final ruling against Google could set a major precedent, influencing future enforcement actions and shaping the regulatory landscape for global tech companies operating within Europe.
As scrutiny intensifies, the outcome of the investigation is expected to play a critical role in defining the future of digital competition across the European Union.
AI & Technology
Amazon Faces Potential Criminal Trial in Italy Over €1.2 Billion Tax Evasion Allegations
Milan: U.S. tech giant Amazon is facing the prospect of a major legal showdown in Italy, after prosecutors in Milan formally requested a court to move forward with criminal proceedings over alleged tax evasion totaling approximately ₹12,500 crore (€1.2 billion).
The case targets Amazon’s European division along with four senior executives, marking one of the most significant tax-related investigations involving a global e-commerce platform in Europe.
Trial Push Despite Multi-Million Euro Settlement
The move comes even after Amazon reached a financial settlement with Italian tax authorities in December, agreeing to pay around ₹5,500 crore (€527 million), including interest, to resolve part of the dispute.
Typically, such settlements lead to the closure of criminal investigations. However, Milan prosecutors have opted to proceed, signaling a tougher stance on alleged corporate tax violations.
A preliminary hearing is expected in the coming months, where a judge will decide whether to formally indict the company and its executives or dismiss the case.
Allegations of VAT Evasion Through Marketplace Sellers
At the center of the investigation are claims that Amazon’s platform enabled non-European Union sellers to avoid paying value-added tax (VAT) on goods sold to Italian consumers between 2019 and 2021.
Prosecutors allege that the company’s marketplace structure allowed thousands of foreign vendors—many reportedly based in China—to operate without fully disclosing their identities or tax obligations. This, authorities argue, led to substantial VAT losses for the Italian government.
Under Italian law, online platforms facilitating sales can be held partially liable if third-party sellers fail to comply with tax requirements, a key point in the prosecution’s case.
Italian Government Named as Affected Party
In their filing, prosecutors identified Italy’s Economy Ministry as the injured party, citing significant financial damage resulting from the alleged tax evasion.
Legal experts say the outcome of the case could have wide-ranging implications across the European Union, where VAT systems are harmonized and similar compliance rules apply to digital marketplaces.
Multiple Investigations Add to Pressure
The VAT probe is just one of several legal challenges facing Amazon in Italy. The European Public Prosecutor’s Office is reportedly examining additional tax-related issues covering more recent years.
Meanwhile, Milan authorities are pursuing separate investigations into alleged customs fraud linked to imports from China and whether Amazon maintained an undeclared “permanent establishment” in Italy—potentially exposing it to higher tax liabilities.
In a separate regulatory action, Italy’s data protection authority recently ordered an Amazon unit to stop using personal data from over 1,800 employees at a warehouse near Rome.
Amazon Denies Allegations
Amazon has consistently denied wrongdoing and indicated it will strongly contest the allegations in court if the case proceeds. The company has also warned that prolonged legal uncertainty could impact investor confidence and Italy’s appeal as a destination for international business.
Broader Impact on Europe’s Digital Economy
If the case moves to trial, it could become a landmark moment for the regulation of global e-commerce platforms in Europe. Governments across the region are increasingly scrutinizing how digital marketplaces handle tax compliance, especially in cross-border transactions.
With online retail continuing to expand, regulators are under mounting pressure to ensure that multinational platforms and third-party sellers adhere to the same tax rules as traditional businesses.
Aviation
IndiGo Crisis Exposes Risks of Monopoly: What If Telecom or E-commerce Collapses Next?
Airports across India witnessed scenes of distress and confusion as thousands of passengers were stranded due to IndiGo’s massive flight disruptions. Families with medical emergencies, funerals, and personal crises were left helpless as the airline cancelled hundreds of flights without adequate communication or support.
Passengers described desperate situations — a mother pleading for sanitary pads for her daughter, a woman unable to transport her husband’s coffin, and others stranded while trying to reach family funerals or hospitals. “It was like a lockdown at the airport,” one passenger said, describing the panic that unfolded as IndiGo’s mismanagement crippled operations nationwide.
Root Cause: IndiGo’s Market Monopoly
The turmoil, industry experts argue, stems from IndiGo’s monopolistic control over India’s domestic aviation market. The airline operates nearly 2,100 flights daily and holds around 60% market share — meaning every second plane flying within India belongs to IndiGo.
This dominance has given the company unparalleled influence. When IndiGo falters, the entire aviation system suffers. Passengers are left with few alternatives, as other airlines lack capacity to absorb stranded travellers. The result: skyrocketing ticket prices, chaos at terminals, and total dependence on a single private operator.
Aviation pioneer Captain G.R. Gopinath, founder of Air Deccan, criticised the government’s inaction, noting that on some routes, IndiGo’s economy fares surged to ₹1 lakh. He compared the situation to a hostage crisis, writing that the airline “held the system ransom” and forced regulators to defer new safety rules meant to protect pilots and passengers.
Government Intervention and Regulatory Weakness
The crisis erupted after IndiGo failed to comply with the Flight Duty Time Limitations (FDTL) — rules introduced by the DGCA in January 2024 requiring adequate rest for pilots. Despite having nearly two years to adapt, IndiGo blamed the rule for operational disruptions, citing a shortage of pilots.
Under mounting public pressure, the government stepped in, temporarily relaxing FDTL norms and capping airfare hikes. Officials claimed the move was to protect passengers, but analysts say it exposed the state’s vulnerability to corporate monopolies. “The government had no option but to yield,” said one aviation policy expert, pointing out that ignoring safety regulations for short-term relief could have long-term consequences.
The crisis also rekindled memories of the June 2025 Air India crash near London, which claimed over 240 lives. Experts warn that compromising pilot rest and safety standards to maintain flight schedules could risk another tragedy.
If Telecom Giants Fail: A National Paralysis
The article raises a troubling question — what if a similar crisis struck the telecom sector, where Jio and Airtel together control nearly 80% of subscribers and serve over 780 million users?
If both networks failed simultaneously, the repercussions would be catastrophic. Internet shutdowns would halt UPI transactions, online banking, OTP verifications, video calls, OTT streaming, and emergency communications. Critical services such as airports, hospitals, stock exchanges, and small businesses — many of which rely on WhatsApp and digital payments — would come to a standstill.
In essence, a telecom breakdown could paralyse India’s digital economy, exposing the nation’s dependence on a duopoly.
E-commerce Monopoly: Another Fragile Ecosystem
The same risk looms over the e-commerce sector, where Amazon and Flipkart dominate nearly 80% of the market. A disruption similar to IndiGo’s could cripple daily life — halting delivery of groceries, medicines, and essential goods, freezing refunds and customer support, and leaving small sellers without platforms to trade.
Local retailers, freed from competition, might exploit shortages by inflating prices. Such a scenario underscores the perils of market centralisation in sectors critical to everyday living.
A Wake-Up Call for Regulators
The IndiGo crisis, analysts say, is a warning shot for policymakers and regulators. A single company’s operational failure exposed systemic weaknesses in India’s infrastructure and consumer protection mechanisms.
As the aviation regulator DGCA investigates and IndiGo works to restore normalcy, the broader lesson remains clear: unchecked monopoly power in any essential service — whether air travel, telecom, or e-commerce — poses a direct threat to economic stability and citizen welfare.
Without stronger competition laws, redundancy frameworks, and regulatory oversight, India risks repeating this crisis across multiple sectors — each time with millions of citizens paying the price.
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